Privacy & Data Policy

At Uzwena Health, we are committed to protecting the privacy and security of your personal information. This Privacy & Data Policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We may collect various types of information when you engage with Uzwena Health, including:

• • • Personal Information

Such as your name, contact details, and medical history, are provided voluntarily when you book appointments or seek healthcare services.

• • • Health Information

Including medical records, test results, and treatment plans necessary for delivering healthcare services.

• • • Usage Data

Information about your interactions with our website, such as pages visited, links clicked, and IP address, is collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• • • Providing Healthcare Services

To diagnose, treat, and manage your health conditions effectively.

• • • Appointment Management

To schedule and confirm appointments, and communicate important healthcare-related information.

• • • Improving Services

Analyzing usage data to enhance the quality of our website and healthcare offerings.

• • • Compliance & Legal Obligations

To comply with applicable laws, regulations, and professional standards.

Data Security

Uzwena Health employs industry-standard security measures to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. We restrict access to your data to authorized personnel only and regularly review our security protocols to ensure compliance with best practices.

Sharing Your Information

We may share your information with third-party service providers, affiliates, or healthcare professionals involved in delivering services to you. However, we do not sell, rent, or lease your personal or health information to third parties for marketing purposes.

Your Rights

You have the right to access, correct, or delete your personal information held by Uzwena Health. You may also request restrictions on how your data is processed or object to certain processing activities. To exercise these rights or inquire about your data, please contact our Privacy Officer using the information provided below.

Consent

By using our services or providing your information to us, you consent to the collection, processing, and storage of your data as outlined in this Privacy & Data Policy.

Contact Us

If you have any questions, concerns, or complaints regarding our Privacy & Data Policy or data practices, please contact us at:

Phone: +254 700 118 118

E-Mail: live.every.day@uzwena.health

Visit Us At 95A Limuru Road, PRPF+3G, Nairobi, Kenya

Updates to this Policy

Uzwena Health reserves the right to update or revise this Privacy & Data Policy periodically. Any changes will be posted on our website, and your continued use of our services after such modifications constitutes acceptance of the updated policy.

Thank you for trusting Uzwena Health with your healthcare needs. We are dedicated to protecting your privacy and ensuring the confidentiality of your data.